SERVPRO of Muskogee/McIntosh Counties & Tahlequah Employee Photos

Brandon Wilson

Brandon Wilson is a pivotal owner at SERVPRO® of Muskogee/McIntosh Counties & Tahlequah. He began his restoration career with our franchise in 2011, working closely with Jordan Kelley to manage the day-to-day operations. Together, they laid the foundation for the franchise's continued growth and success.

In 2017, Brandon took on the role of National Project Manager for SERVPRO, where he gained extensive experience in handling large-scale disaster responses. His work included managing recovery efforts for hurricanes, fires, floods, and COVID-19 cleanings across the country. Brandon’s background in reconstruction has been a critical asset, enabling him to oversee complex projects and restore properties to their pre-disaster condition.

Brandon’s return to our team brings a wealth of knowledge and experience that enhances our capabilities. His leadership and expertise are instrumental in driving our mission to make it "Like it never even happened®."

Key Contributions and Experience:

• Over a decade of experience in the restoration industry.
• Managed national disaster response efforts, including hurricanes, fires, and floods.
• Extensive background in property reconstruction and project management.

Community Engagement: Brandon is deeply committed to community service, participating in various initiatives and support efforts during disaster responses. His dedication to both professional excellence and community involvement underscores his role as a leader within our franchise.

Brandon’s return marks an exciting chapter for SERVPRO of Muskogee/McIntosh Counties & Tahlequah. His comprehensive knowledge in restoration and reconstruction, coupled with his leadership skills, continues to drive our success and growth.

A. Jordan Kelley

Jordan Kelley is a valued owner of our franchise at SERVPRO® of Muskogee/McIntosh Counties & Tahlequah. Since joining the team at our inception in 2011, Jordan has been instrumental in driving the growth and success of our franchise. His dedication and expertise have helped countless families and business owners recover from disasters, making their restoration process "Like it never even happened®."

Jordan holds several prestigious certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC), including:

• Water Damage Restoration Technician
• Fire and Smoke Restoration Technician
• Applied Structural Drying

In addition to his professional qualifications, Jordan is an active member of the local community. His affiliations include:

• Member of the Exchange Club of Muskogee
• Member of the Rotary Club of Muskogee
• Board Member of the Muskogee Hotel & Lodging Association
• Ambassador of the Muskogee Chamber of Commerce

Jordan's commitment to both his professional role and community involvement underscores his dedication to excellence in service and community support. His leadership and experience continue to be a driving force behind our franchise's success.

Jeff Mueller

Jeff Mueller is a dedicated Business Development Specialist at SERVPRO® of Muskogee/McIntosh Counties & Tahlequah. Since joining our team in 2018, Jeff has played a crucial role in expanding our services and fostering community relationships. He is certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) in Water Damage Restoration (WRT) and Applied Structural Drying (ASD), showcasing his expertise in the field.

Jeff is passionate about providing top-notch service to our clients, ensuring that every disaster recovery project is handled with professionalism and efficiency. His extensive knowledge and hands-on experience make him a valuable asset to our team, helping clients navigate the complexities of restoration and recovery.

Outside of work, Jeff enjoys spending time outdoors and has two grown sons. His commitment to both his family and his profession is evident in his dedication and work ethic.

For an assessment of your disaster recovery needs or to learn how SERVPRO can support your next community event, you can reach Jeff directly on his cell phone at:

Jeff Mueller: 918-616-1566

Jeff is always ready to provide expert guidance and support, ensuring that our clients receive the best possible service.

Bert Osburn

Bert serves as the Facilities Manager at SERVPRO® of Muskogee/McIntosh Counties & Tahlequah, a role he has excelled in since joining our team in 2017. His responsibilities include overseeing the maintenance and readiness of our fleet, ensuring that all vehicles and equipment are in top working condition. Bert plays a critical role in the preparation and dispatch of our Disaster Recovery Team, making sure that vehicles and trailers are fully stocked and compliant with Department of Transportation (DOT) regulations.

Bert’s meticulous attention to detail and proactive management ensure that our team is always ready to respond swiftly and effectively to any disaster. His dedication to operational excellence supports our mission to make it "Like it never even happened®," by maintaining the reliability and efficiency of our response capabilities.

With a strong commitment to both safety and service, Bert is a vital part of our team, contributing to the seamless operation of our disaster recovery efforts. His expertise and diligence help ensure that our clients receive the highest level of service during their times of need.

Robert Meeks

Robert is a highly skilled Crew Chief and Senior Technician at SERVPRO® of Muskogee/McIntosh Counties & Tahlequah. Since joining our team in 2018, Robert has become an integral part of our operations, particularly known for his expertise with our Commercial Large Loss Team. His experience and leadership play a vital role in managing significant restoration projects efficiently and effectively.

As a member of our Disaster Recovery Team, Robert is often dispatched during major storm events to provide critical assistance to families and business owners across the nation. His dedication to helping others and his ability to manage high-pressure situations make him a valuable asset during disaster recovery efforts.

Robert's commitment to excellence and his extensive experience ensures that every project he oversees is handled with the utmost professionalism and care. His work not only helps to restore properties but also provides peace of mind to those affected by disasters.

Experience and Expertise:

• Crew Chief and Senior Technician with a focus on Commercial Large Loss
• Key member of the Disaster Recovery Team, providing nationwide support during storm events

Robert’s dedication and expertise are vital to our mission of making it "Like it never even happened®." His leadership and experience help ensure that our clients receive the highest level of service during their times of need.

Robert Owens

Robert Owens is an essential part of SERVPRO® of Muskogee/McIntosh Counties & Tahlequah, assisting the Facilities Manager with a variety of critical tasks. Since joining our team in 2016, Robert has been responsible for equipment repairs, managing consumables inventory, and ensuring our facilities are well-maintained and organized. His meticulous attention to detail and proactive approach keep our operations running smoothly.

Robert's daily support is vital to our production teams, ensuring they are well-equipped and prepared to respond promptly to any situation. His dedication helps us maintain a high level of readiness, allowing us to serve our community effectively during times of need.

Key Responsibilities:

• Assisting with equipment repairs and maintenance
• Managing and organizing consumables inventory
• Overseeing facilities maintenance and organization
• Providing essential support for timely production team dispatch

Robert's commitment to excellence and his expertise in facilities management are key to our operational success. His contributions ensure that our team is always ready to respond swiftly and efficiently, making a significant impact on our ability to serve our community.

Annie Felts

Annie is a dedicated Estimator at SERVPRO® of Muskogee/McIntosh Counties & Tahlequah, bringing a wealth of expertise and local knowledge to our team since 2017. Born and raised in Muskogee, Annie has a deep connection to the community she serves. She is a proud mother of a beautiful baby girl, balancing her professional and personal life with grace and efficiency.

Annie excels in using Xactimate, a leading software for property claims estimating. Her proficiency in this tool ensures accurate and efficient assessments for our clients. Additionally, she is trained in Time and Material/Large Loss and Storm, enabling her to handle complex and large-scale restoration projects with confidence.

Annie also conducts PSP audits, ensuring that our operations comply with all new and existing program guidelines. Her meticulous attention to detail and commitment to maintaining high standards help us deliver exceptional service consistently.

Key Responsibilities:

• Proficient in Xactimate for accurate property claims estimating
• Trained in Time and Material/Large Loss and Storm
• Conducts PSP audits to ensure compliance with program guidelines

Annie’s dedication to her role and her comprehensive skill set make her an invaluable member of our team. Her work helps us maintain our reputation for excellence and ensures that we can provide top-tier service to our community.

Christine Waters

Christine serves as the Accounting Manager at SERVPRO® of Muskogee/McIntosh Counties & Tahlequah. She joined our team in 2019, bringing over 20 years of extensive accounting experience. Christine holds a degree in Accounting from Rogers State University, which has equipped her with the knowledge and skills necessary to manage our financial operations effectively.

Christine’s role is pivotal in maintaining the financial health of our franchise. Her expertise ensures that all financial activities are conducted accurately and efficiently, supporting the overall success of our operations. In addition to her professional achievements, Christine is a devoted mother to four children, balancing her career and family life with dedication and excellence.

Key Responsibilities:

• Overseeing all accounting functions for the franchise
• Ensuring accurate financial reporting and compliance
• Managing financial audits and budgets

Christine's dedication to her role and her extensive background in accounting make her an invaluable asset to our team. Her work ensures the financial stability and integrity of our franchise, allowing us to continue providing top-notch restoration services to our community.

John Campbell

John is a dedicated Production Manager at SERVPRO® of Muskogee/McIntosh Counties & Tahlequah. With a critical role in our operations, John ensures that every restoration project is managed efficiently and meets our high standards of quality. His expertise and leadership are vital in coordinating our teams and resources to deliver exceptional service to our clients.

In addition to his duties as Production Manager, John is a key member of our Disaster Recovery Team. He is often dispatched during major storm events, providing essential support to families and business owners nationwide. His commitment to helping others in times of crisis underscores the dedication and reliability that define our team.

Key Responsibilities:

• Overseeing and managing restoration projects
• Ensuring quality control and efficiency in production
• Leading the Disaster Recovery Team during storm events

John’s dedication to his role and his ability to manage large-scale disaster recovery efforts make him an invaluable asset to our franchise. His work helps ensure that SERVPRO of Muskogee/McIntosh Counties & Tahlequah can consistently provide top-tier restoration services to those in need.

Jack Condon

Jack serves as a dedicated Production Manager at SERVPRO® of Muskogee/McIntosh Counties & Tahlequah. His role is essential in overseeing the execution of restoration projects, ensuring they are completed efficiently and to the highest standards. Jack’s leadership and expertise play a crucial part in coordinating our production teams and resources to provide top-notch service to our clients.

Additionally, Jack is a vital member of our Disaster Recovery Team, which is deployed during significant storm events. His involvement in these nationwide efforts helps families and business owners recover from catastrophic events, demonstrating his commitment to service and excellence.

Key Responsibilities:

• Managing and overseeing restoration projects
• Ensuring quality and efficiency in production processes
• Leading the Disaster Recovery Team during storm events

Jack’s dedication and leadership in both everyday operations and large-scale disaster recovery make him an indispensable member of our team. His contributions ensure that SERVPRO of Muskogee/McIntosh Counties & Tahlequah consistently delivers exceptional restoration services to our community and beyond.

David Arnold

David is a dedicated Mitigation Technician at SERVPRO® of Muskogee/McIntosh Counties & Tahlequah. In his role, David is responsible for addressing and mitigating damage caused by water, fire, mold, and other disasters. His expertise and commitment to excellence ensure that our clients receive the highest level of service during their times of need.

Key Responsibilities:

• Performing water, fire, and mold mitigation
• Ensuring thorough and effective damage control and cleanup
• Assisting in the restoration process to return properties to their preloss condition

David's dedication to his role and his meticulous attention to detail make him an invaluable member of our team. His work is essential in helping families and business owners recover quickly and efficiently from unexpected disasters.